Eclipse Crossword Integration – Support Page
This page is provided for support issues for the Eclipse Crossword Integration WordPress plugin. If you have a support issue, please leave a comment below and I will try to address this as soon as possible.
If you want to leave a general comment, please do so on the Eclipse Crossword Integration – Comments Page. Do not leave them here, as they will be deleted.
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Hello, I am having some similar problems like Manish had. I am getting only the following–not the crossword puzzle or clues:
Questions
Across
* 1.
Down
Top Times
* No Times Recorded Yet
I am looking forward to using your plug-in. I am not a “techie” and not sure where to look in the .htaccess or how to change it. Can you help me?
Hi Althea,
I know you’re the only one who’s actually using the Support page (thanks!), but Mansih is subscribed to the Comments page, so I commented over there – I’m hoping Manish will be able to tell us what he changed to fix it.
Stephen,
Very cool plug in. I created a simpe (demo) puzzle which loads fine directly. When integrated to our WordPress site, we get the explanatory box, timer, and questions. No puzzle box (there is what looks like a box – rectangle actually – just above the “Questions” text. Initially, I thought this might be a permission issue (not being able to read the html puzzle file), but we are getting the questions; so may not be a permission issue.
Any suggestions?
Thanks!!
Steve
Steve,
One more thing. We are getting an error loading the page. The “thickbox.js method is not supported”. Could this be the issue?
Thanks
Steve,
I think I tracked it down to an incompatibility with the theme. No need to work on this on your part.
Steve
Hi Stephen! I have installed your plug-in. Problem is, when the puzzle goes to the page, it appears without the vertical lines that are supposed to separate each square for the horizontal words… The squares in vertical words are separated (but not all!) and the lines are a pale gray color that is hardly visible. I am using the Brightpage theme and I like it, I wouldn’t want to change it…Is there a way to edit the theme to fix the puzzle lines?
Here’s the link: http://www.learnromanianaudio.com/2011/12/07/lesson-1/
Thanks!